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Certified Customer Progress Designer (EMEA, 2/2025)

Special Price €3,000.00 Regular Price €4,200.00
In stock
SKU:
us-cpd_edu_en_EMEA_2502

For program description see

Certified Customer Progress Designer

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Syllabus and Session Schedule

Module 1 - Foundation of JTBD and Customer Progress Design

5. Feb. 17 - 19 h 

Module 2 - Customer Interview Listening and Mapping

7. Feb. 17 - 19 h

Module 3 - Organizing and Conducting Customer Interviews

12. Feb. 17 - 19 h

Module 4 - Using AI to explore Public Domain Knowledge

14. Feb. 17 - 19 h

Module 5 - Interview and Evaluation Practice

19. Feb. 17 - 20 h, 21. Feb. 17 - 18:30 h

26. Feb. 17 - 20 h

05. Mar, 17 - 20 h, 07. Mar, 17 - 18:30 h

12. Mar. 17 - 20 h

14. Mar. 17 - 18:30 h

19. Mar. 17 - 20 h, 21. Mar. 17 - 18:30 h

26. Mar. 17 - 18:30 h

 

Module 6 - Using the AI Companion to Evaluate Customer Interviews

28. Mar. 17 - 19 h

Module 7 - Data aggregation and insights generation

02. Apr. 17 - 19 h

04. Apr. 17 - 19 h

Module 8 - Customer Job Prioritization and Selection

09. Apr. 17 - 19 h

Module 9 - Ideation using The Wheel of Progress Transmission Canvas

11. Apr. 17 - 19 h

Module 10 - Customer Progress Design Project Set up and Management

16. Apr. 17 - 19 h

Module 11 - Individual Coaching Session for your team

2 h, individually, on demand

Module 12 - Individual Coaching Session for your team

2 h, individually, on demand

Notes

All times are Central European Time Zone

Course language: English

Special price for first Cohort

Registration end: 31.1.25

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