Super Price
-29%
Certified Customer Progress Designer (EMEA, 2/2025)
Special Price
€3,000.00
Regular Price
€4,200.00
In stock
SKU:
us-cpd_edu_en_EMEA_2502
For program description see
Certified Customer Progress Designer
Syllabus and Session Schedule
Module 1 - Foundation of JTBD and Customer Progress Design
5. Feb. 17 - 19 h
Module 2 - Customer Interview Listening and Mapping
7. Feb. 17 - 19 h
Module 3 - Organizing and Conducting Customer Interviews
12. Feb. 17 - 19 h
Module 4 - Using AI to explore Public Domain Knowledge
14. Feb. 17 - 19 h
Module 5 - Interview and Evaluation Practice
19. Feb. 17 - 20 h, 21. Feb. 17 - 18:30 h
26. Feb. 17 - 20 h
05. Mar, 17 - 20 h, 07. Mar, 17 - 18:30 h
12. Mar. 17 - 20 h
14. Mar. 17 - 18:30 h
19. Mar. 17 - 20 h, 21. Mar. 17 - 18:30 h
26. Mar. 17 - 18:30 h
Module 6 - Using the AI Companion to Evaluate Customer Interviews
28. Mar. 17 - 19 h
Module 7 - Data aggregation and insights generation
02. Apr. 17 - 19 h
04. Apr. 17 - 19 h
Module 8 - Customer Job Prioritization and Selection
09. Apr. 17 - 19 h
Module 9 - Ideation using The Wheel of Progress Transmission Canvas
11. Apr. 17 - 19 h
Module 10 - Customer Progress Design Project Set up and Management
16. Apr. 17 - 19 h
Module 11 - Individual Coaching Session for your team
2 h, individually, on demand
Module 12 - Individual Coaching Session for your team
2 h, individually, on demand
Notes
All times are Central European Time Zone
Course language: English
Special price for first Cohort
Registration end: 31.1.25
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